Get in Touch
We'd love to hear from you. Send us a message and we'll respond as soon as possible.
Phone
Call us during business hours
+49 852 750 901
Mon–Fri: 9:00 AM – 6:00 PM CET
Sat: 10:00 AM – 3:00 PM CET
We'll respond within 24 hours
For urgent matters, please call us directly at the phone number above.
Address
Visit our office in Cologne
Bahnhofstraße 96
Köln, Germany
Located near the main train station for easy access.
Frequently Asked Questions About Contacting Us
What are your response times?
We aim to respond to all inquiries within 24 hours during business days. For urgent matters, please call us directly at +49 852 750 901.
Can I reach you on weekends?
We're available on Saturdays from 10:00 AM to 3:00 PM CET. For weekend inquiries, please email us and we'll respond first thing Monday morning. Emergency requests can be made via phone during Saturday hours.
Do you ship internationally?
We primarily serve customers throughout Germany and the European Union. For specific shipping inquiries or special requests, please contact us directly and our team will be happy to assist you.
Is my information safe?
We take privacy seriously and comply with all data protection regulations including GDPR. Your information will only be used to respond to your inquiry. Please review our Privacy Policy for more details.
Ready to Learn More?
Browse our complete range of organic products and natural nutrition resources, or continue the conversation with our team.